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New Release: Ticket pdf download and Private chat file sharing (Duration: 2 mins) - 21st April

This guide highlights new features including PDF ticket downloads for comprehensive record-keeping and proof of action, enhanced private chat functionality with file sharing between landlords and trades, quick access to guides, streamlined ticket creation, and user information for tenancy status indicators, trade registration status, and overdue job alerts.

Every repair and compliance ticket can now be downloaded as a PDF, capturing all publicly shared information, any media, chat, and history—for easy sharing and proof of action.0

Frequently Asked Questions

  • What information is included in the downloaded ticket PDF?

    Every repair and compliance ticket can be downloaded as a PDF, capturing all publicly shared information, media, chat, and history.

  • What new functionality has been added to the Private Chat?

    The Private Chat between the Landlord and Trades now has the ability to add a file/media image to your comment.

  • How are overdue jobs indicated in the 'My Jobs' list?

    Overdue jobs now appear in red in the My Jobs list if not marked complete within 24 hours of the booked date.